Frequently Asked Questions (FAQ)

Answers organized by category

General Questions

What services does Benmac Enterprises Limited provide?

We specialize in technology reselling, structured cabling and networking, certified data erasure and IT asset disposal, and IT consulting & managed services. Our solutions cater to industries like financial services, government, healthcare, education, and retail.

Where is Benmac Enterprises Limited located?

We are based in Jamaica but also serve clients across the Caribbean, including Trinidad & Tobago, Barbados, Cayman Islands, and North America.

How long has Benmac Enterprises been in business?

Benmac Enterprises Limited was established in 1996, providing over two decades of expertise in IT solutions.

Technology Reselling

What technology brands do you partner with?

We are proud partners of Dell EMC (Platinum Partner), Red Hat, Adobe (Certified Reseller), and Veeam (Technology Partner), offering top-tier hardware, software, and cloud solutions.

Can I purchase both hardware and software from Benmac?

Yes, we provide a wide range of IT hardware, software, cloud services, and backup solutions to meet your business needs.

Structured Cabling & Networking

What standards do you follow for structured cabling installations?

Our cabling solutions are designed and tested to meet industry standards such as TIA/EIA-568 and ISO/IEC 11801 for performance and reliability.

Do you offer quality assurance for cabling projects?

Absolutely! Our QA process includes pre-installation site surveys, standards compliance during installation, and post-installation certification testing using tools like the Fluke DSX-8000.

Certified Data Erasure & IT Asset Disposal

How secure is your data erasure process?

We use advanced certified technology to securely erase data from hard drives, SSDs, desktops, laptops, and servers, ensuring complete data protection.

Do you provide documentation for data erasure?

Yes, we provide detailed documentation to verify that data has been securely erased.

IT Consulting & Managed Services

What industries do you provide IT consulting for?

We provide IT consulting and managed services for financial services, government, healthcare, education, and retail sectors.

Can you help modernize outdated IT infrastructure?

Yes, we specialize in core infrastructure modernization, including server upgrades, virtualization, backup solutions, and more. For example, we helped a regional financial services company reduce unplanned downtime by 95% with our solutions.

Customer Support

How can I contact Benmac Enterprises for support?

You can reach us via email or phone. Our team of business developers and engineers ensures prompt and efficient support for all inquiries.

Do you offer ongoing IT support?

Yes, we provide end-to-end support and scalable IT solutions tailored to your business needs.